Blogs & Web Pages
Content designed with an internet audience in mind: Easily scannable, inspiring curiosity, and with SEO best practices in mind.
Call Center Software: Expectations, Meet Reality
Call center software is the beating heart of a customer service team, so expectations are naturally high. But are they often met? This blog elaborates on the major differences between the expectations and reality of call center software.
Unified Interaction Management VS. Traditional CCaaS
A competitor comparison landing page showing off how a company's unique approach to customer interaction management outcompetes with traditional CCaaS models.
Keeping Your New Years Resolutions
Change management in an organization is much like a New Years Resolution: many of the same principles you can deploy to do one can be helpful for the other. This seasonally-timed blog goes over three major ways to help manage both your organizational change and your resolutions.